Frequently Asked Questions

1) What is the Online Drivers Permit/Licence System (ODPRS)?

  • The ODPRS is an online portal that allows persons to apply and pay for the renewal of their Trinidad and Tobago issued drivers permit/licence at their convenience.

2) Who can apply?

  • Persons whose drivers permit/licence falls within the standard renewal period including as early as exactly one month prior to the permits listed expiration date.
  • Persons with no changes to their permit information (i.e. no name or address changes).
  • In the first phase, persons that meet the following criteria are eligible to apply:
    • Holders of drivers permits/licences with classes 1 (motor cycle), 3 (light motor vehicle) or 1 and 3 only.
    • Persons that do not require a completed medical form for renewal.
    • Non-exempted persons 

3) How do I apply for my drivers permit/licence renewal online?

  • Visit https://driverslicenseservices.mowt.gov.tt/ & enter your Drivers Permit / Licence information.
  • Upload a copy of your Drivers Permit / Licence, a recent photo and proof of address (no older than three months).
  • Review your application & choose how to collect: Home Delivery (TTPost) or TTConnect Pickup.
  • Select your preferred renewal period and see your estimated fees.
  • Upload your signature & agree to the declaration.
  • Submit your application! Receive a confirmation email and wait for approval.
  • Once approved, pay online via credit card.
  • Receive your new Drivers Permit via delivery or pickup!

4) What documents are required to apply?

  • Photo of applicant:
    • Dimensions: 5.3cm in height, 4.3 cm in width
    • White background
    • Accepted file formats: jpeg, jpg or png
    • Taken no more than 3 months ago
  • Photo of signature:
    • White or transparent background
    • Minimum width: 300px
    • Minimum height: 300px
    • Accepted file formats: jpeg, jpg or png
  • Scanned copy of DP to be renewed
  • Proof of address in the applicants name (Utility bill i.e. WASA, T&TEC, Cable or Home Internet): dated no older than three months from the date of application or a lease/rental agreement.
    • If the proof of address is not in the applicants name:
      • Authorization letter from the person named on the proof of address document
      • Copy of named owners national ID

5) What payment methods are accepted?

  • Debit (if provided by your banking institution) and Credit card payments are accepted.

6) I started an online application but did not complete it before exiting, is the information lost?

  • A reference number is assigned upon completion of the Personal and Contact information sections of the application and is sent to you via email. This reference number can be utilized to retrieve the application via the "Find Application" feature on the ODPRS home page. Non-submitted applications expire after one month of their initial creation.

7) How long does the application review process take before I know if I am approved?

  • The application review process may take approximately 1-3 working days to be completed.

8) I received an email stating my application was queried, what do I do next?

  • Using your application reference number and last name, you can retrieve your application on the ODPRS via the Find Application feature.
  • Details of the query are noted via email as well as on screen on your retrieved application with instructions on what needs to be adjusted.
  • Make the requested changes and resubmit your amended application for further processing.

9) My online application was approved, what do I do next?

  • You will receive an email informing you that your application was approved. This email will also provide a link to complete payment online for your transaction.
  • Please note: only after payment is successfully completed will your renewed drivers licence be generated and sent out for delivery.

10) How will I receive my renewed drivers licence?

  • During the application process, you are prompted to choose one of the following delivery methods:
    • Home delivery via TTPost
    • Collection at a TTConnect Centre. (Licences not collected within a 14 business day period will be returned to the Caroni licensing office where they can be collected).

11) Where are the TTConnect Centres located?

  • Arima - 1st Floor Pennywise Building, 10-10A Devenish Street, Arima
  • Bon Accord Tobago - Unit #5 Milford Court Complex, Milford Court, Bon Accord
  • Chaguanas - #9 Southern Main Road, Chaguanas
  • Curepe - #8 Eastern Main Road, Curepe
  • Princes Town - #4 Charlotte Street, Princes Town
  • Sangre Grande - #232 Brierley Street, Sangre Grande
  • St. James - #121 Western Main Road, St. James

12) What do I need to collect my new drivers licence?

  • Your current drivers permit/licence must be surrendered to the TTPost delivery driver or TTConnect centre agent.

13) Can someone else collect my renewed drivers licence on my behalf?

  • Yes. For home deliveries, the authorized person must provide one form of valid photo ID to the delivery driver.
  • For collection at a TTConnect centre, the person collecting on your behalf must present:
    • A signed authorization letter informing that you have approved them to collect your drivers licence.
    • A copy of one form of valid photo ID in the name of the holder of the drivers licence being collected. The signature on the copy of ID must be clearly visible.
    • One form of valid photo ID in the name of the person authorized to collect the drivers licence.
  • The authorized person must also surrender your current drivers permit/licence to the TTPost delivery driver or TTConnect centre agent.

14) What would prevent someone from renewing their Drivers Permit / Licence online?

  • Drivers Permits/Licences that have been expired over 6 months.
  • Drivers Permits/Licences with classes 2, 4, 5, 6 or 7.
  • A medical certificate is required for your renewal.
  • An incorrect Drivers Permit/Licence number is supplied.
  • There are inconsistencies with your drivers permit/licence record.
  • There are changes to be made on the Drivers Permit/Licence, such as change of name, change of address, or change of restrictions.

15) My Drivers Permit/Licence has already expired, can I still renew it online?

  • Yes, you can renew your expired Drivers Permit/Licence online, only if it has been expired less than 6 months.

16) What are the associated fees with renewing my Drivers Permit/Licence Online?

  • 5 Year Renewal: $500.00 TTD
  • 10 Year Renewal: $1,000.00 TTD
  • TTPOST Home Delivery: $55.00 TTD
  • TTPOST to TTConnect Delivery: $27.00 TTD
  • Convenience Fee Per Transaction: TTD $2.75 plus 0.8% of the total value of the transaction 

Need Assistance? Email us at: [email protected]